This document sets out 'The Q' Privacy Statement relating to personal information you provide when using 'The Q' website and submitting personal information.

 'The Q' offers a customer the ability to purchase tickets by telephone, on line or in person at the Box Office. Requests for personal information will occur at the time you make a purchase, ask to receive marketing material from us, or when you join our email mail list through our website.

When you purchase tickets from 'The Q', we will need to collect personal information about you. This includes your name, address, telephone number and, where applicable, credit card details. We collect this information so we can charge you for your tickets and/or contact you in the case of an event cancellation, to notify change of event details or replacement of lost tickets.

'The Q' will not sell, rent or trade personal information about you to or with third parties. When transacting with 'The Q' you will be asked whether you wish to receive marketing material from us.

'The Q' protects the personal information it collects in a secure proprietary database.
Employees are required, as a condition of their employment, to treat personal information held as confidential.

It is possible to transact with 'The Q' anonymously. Customers wishing to purchase tickets without providing personal information can make a cash transaction in person at our Box Office. If we do not collect personal information about you at the point of sale, we will not be able to contact you in the case of an event cancellation or changes to event details.

'The Q' strives to keep all recorded personal information accurate. Under the Privacy Act, you have a right to seek access to information that 'The Q' holds about you and correct any parts that are inaccurate, incomplete or out of date.

In the interests of protecting the privacy of individuals about whom we hold personal information, we will require that you verify your identity.

'The Q' will make this statement available to anyone who requests it, whether at our offices or by use of our website. 'The Q' may change or vary its Privacy Statement at any time.